Today, you can use various means and methods to improve sales performance and boost your employees’ morale and achievement at the same time. One of them is through mystery shopping, wherein you hire mystery or undercover shoppers to gather information in your retail...
Owning and managing a business is quite an ordeal, especially when it comes to handling a brick-and-mortar retail store. While it’s essential to have products that your potential customers will always want and need, the crucial component is to keep your business...
Mystery shopping is a research method that helps businesses improve sales performance by letting an individual act as an ordinary customer while they review and assess the various aspects of the establishment. This program is designed to evaluate the service of the...
Business owners in every industry are always innovating and trying to figure out their best practices, as well as their weaknesses and how to improve upon them. All companies have a goal to deliver exceptional service to their customers, as this is the best investment...
As your business continues to grow, you dedicate more of your time to its daily operation. This would normally include a lot of paperwork and meetings with stakeholders that may cause you to pay less attention to the quality of your products and services. When you...
Businesses left and right have been utilizing mystery shopping as a strategic way to collect data such as employee performance, quality of products or services, and see the store experience you offer from a customer’s perspective. Mystery shopping is an excellent...