by JM Ridgway | Nov 3, 2020 | Employees, Mystery Shopper Services
There’s nothing like the convenience of revving up to a drive-thru window on your trip home. Once inessential add-ons to an otherwise already-spectacular drive-thru performance, speed and service are now what make drive-thrus top contenders. What with the rise of...
by JM Ridgway | Nov 2, 2020 | Mystery Shopper Services
Once in a while, you’ll need to hire undercover shoppers to conduct secret shop audits on your behalf. As an entrepreneur, you should always be open to understanding how your employees work and meet the standards you set for your business. That’s where mystery...
by JM Ridgway | Oct 30, 2020 | Mystery Shopper Services
Emotion plays a significant role when it comes to driving sales. Companies need to be particular with what emotions they use for their brand’s image because customer impressions can make or break the relationship between the client and the service provider. The...
by JM Ridgway | Oct 29, 2020 | Mystery Shopper Services
All businesses, especially those with physical stores, need to continually monitor if their staff is indeed doing their jobs right. One of the most common ways to measure this is by hiring a secret shopper to go through the customer experience. Through mystery...
by JM Ridgway | Oct 28, 2020 | Employees, Mystery Shopper Services
The dawn of the flourishing world of the internet and digital technology has paved the way for many marketing tools. Since then, it has become easier for brands to incur valuable feedback from their customers, with genuine and authentic perspectives on their products...
by JM Ridgway | Oct 27, 2020 | Mystery Shopper Services
Mystery shopping is a technique that has been utilized for decades that aims to increase workplace efficiency and management techniques. A business owner who owns a brick and mortar store will want management that gives out the best customer shopping experience. Badly...
