4 Factors to Consider When Choosing a Mystery Shopper Provider
Once in a while, you’ll need to hire undercover shoppers to conduct secret shop audits on your behalf. As an entrepreneur, you should always be open to understanding how your employees work and meet the standards you set for your business. That’s where mystery...
How Does Mystery Shopping Change with Modern Times?
Emotion plays a significant role when it comes to driving sales. Companies need to be particular with what emotions they use for their brand’s image because customer impressions can make or break the relationship between the client and the service provider. The...
3 Tips for Making a Successful Secret Shopper Program
All businesses, especially those with physical stores, need to continually monitor if their staff is indeed doing their jobs right. One of the most common ways to measure this is by hiring a secret shopper to go through the customer experience. Through mystery...
The Other Side of the Coin: Why Mystery Shoppers Are Good For Your Business
The dawn of the flourishing world of the internet and digital technology has paved the way for many marketing tools. Since then, it has become easier for brands to incur valuable feedback from their customers, with genuine and authentic perspectives on their products...