Optimize Your Business Today!
We help with Customer Service and Loss Prevention for our clients
Over 95 Years
JM Ridgway has been specializing in providing professional 3rd party feedback through mystery shopper services since 1924 and has been handed down for generations.
JM Ridgway offers a history of results providing services, most noteworthy, professional shopping services – which can increase your customer loyalty, improve your competitive positioning and finally increase your employee productivity.
Also, as a mystery shopper company, we’ve assisted many multisite retail and service industry companies in motivating their employees to improve service performance, resulting in elevated gross sales, reduced overhead and finally increased profits.
So by combining your specific objectives, our field experience gathering customer service data through surveys, unannounced service evaluations, (Mystery Shopping), and “real-time” reporting solutions, you will gain a better perspective of your company and in conclusion your customers’ perspective!
Most of all, getting the right information at the right time is imperative to your business success. Therefore, by improving your company’s overall customer loyalty and productivity, you will benefit from the selection of services JM Ridgway has to offer.
Profit-Focused Mystery Shopping Services
Mystery Shopping Services Designed with One Goal –
To Increase Profits for our Clients
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