by JM Ridgway | Feb 13, 2019 | Customers, Mystery Shopper Company
In today’s competitive market where businesses compete for customers, customer satisfaction is seen as the main differentiator and has become an important element of business strategy. Pleasing the customer is always the top priority, right? Businesses want return...
by JM Ridgway | Sep 18, 2017 | Customers, Mobile
Are your customers happy with your mobile business? Mobile businesses have a lot of appeal – lower overhead start-up, major flexibility, even create solutions that brick-and-mortar businesses would struggle to solve. However, there are some unique challenges as...
by JM Ridgway | Aug 14, 2017 | Customers
We all know Customer Satisfaction is important to every single business. Policies for your business often are designed to ensure that you have repeat customers, who also tell their family and friends about your business. After all, it costs 6-8 times more to attract...
