What We Offer
JM Ridgway offers a history of results providing services including - professional shopping services - which can increase your customer loyalty, improve your competitive positioning and increase your employee productivity.
We've assisted many multisite retail and service industry companies in motivating their employees to improve service performance, resulting in elevated gross sales, reduced overhead and increased profits.
By combining your specific objectives, our field experience gathering customer service data through surveys, unannounced service evaluations, (Mystery Shopping), and "real-time" reporting solutions, you will gain a better perspective of your company - your customers' perspective!
The right information at the right time is imperative to your business' success. By improving your company's overall customer loyalty and productivity, you will benefit from the selection of services JM Ridgway has to offer.